FAQ for Exhibitors

Please contact us via our non-binding pre-registration form. If you are already a registered exhibitor of ACHEMA 2022 you do not need to pre-register again.

Yes, the co-exhibitors will be displayed with a logo on the main profile. The logo will be linked to the co-exhibitor's profile (a separate Pulse package for the co-exhibitor is necessary for his profile).

ACHEMA Pulse is the digital flagship event for the global ACHEMA community. Make contacts and expand your business network, present your latest products and exchange ideas on innovations and visionary solutions.

ACHEMA Pulse is based on two main components: presentations of products and companies, and a programme of high-level presentations. As an exhibitor, you can present your company and its achievements on an individual company profile page which will serve as the first point of contact for any potential customer – you might think of it as a combined calling card and substitute exhibition booth. You can associate your profile with a certain number of employees enabling them to make contact with potential customers or partners using a variety of communication tools. As event participants also your staff members can attend presentations on the virtual platform and view other participants' and companies' profiles. In order to find interesting contacts they'll have support from an integrated matchmaking tool that will offer suggestions based on common interests.

No. As an exhibitor at ACHEMA Pulse, you can present your company on a custom company profile page that you can fill with your own content in advance of the event (e.g. text, images, further media).

Please also check our short explanatory video!

This is possible, via iFrames virtual booths can also be integrated. So a video can be replaced by such a digital stand or a digital pump or similar. It is displayed instead of the teaser video.

Yes. As follow-up you will receive a lead list of the participants that visited your lecture or live presentation.

The Social Media Kit includes graphical elements in formats that are optimized for social channels as LinkedIn, Facebook, Twitter and Instagram and is available with the opening of the ACHEMA Pulse Shop.

The E-Mail Marketing Kit includes text templates and banners for your invitation management, e.g. for the dispatch of the ticket codes and Premium+ ticket codes. It is available with the opening of the ACHEMA Pulse Shop.

No - interactions take place between "real" people on the event platform. Your staff members are listed as an employee in your company profile so that the participant can contact them personally.

It is correct that you can register as an exhibitor until shortly before the event. However, you will then of course only be able to draw limited attention to your participation in advance and will also not be visible to visitors on our website in advance. Therefore, it might be advisable not to wait too long before registering in order to take advantage of the maximum advertising effect.

The platform will be accessible and available to all participants until 30 June 2021. During this time, you will still be able to view exhibitor and participant profiles and contact users via the chat tool.

As many as you need. Just enter the E-Mail addresses of your staff members (e.g. in your marketing department) into the field "Partner editor contacts" within the form for editing your company profile.

Yes, an employee can also be assigned to several exhibitors/companies. The nomination of contact persons for your exhibitor profile is possible along with assigning exhibitor tickets in the ticket shop (Exhibitor Service Center). Please feel free to contact our support team for further assistance.

No language recognition can be marked in the sense. The platform is displayed to the employees in the respective language that was also stored. However, each employee can add their own description in the profile. There it would be possible to indicate language skills.

The onboarding process enables all exhibitors and participants to set up their personal user profile so as to get the greatest possible advantage from the matchmaking tool. The matchmaking tool will support all participants - and as such also your employees - during the event by suggesting the most interesting contacts for them from among the full list of users.

The ACHEMA Pulse event platform works best with the browsers Google Chrome and Microsoft Edge Chromium (the latest version if possible). It is also supported on the latest Version of Firefox and Safari. Microsoft Internet Explorer is no longer supported. If you use Internet Explorer, you will have to expect significant display limitations.

To join ACHEMA Pulse from everywhere and everytime you want to, a mobile app for iOS and Android will be available. Using the mobile app, it will be very handy to take adavantage of all functions like e.g. participation in live presentations, communication with other participants or management of your personal agemda for the digital event.

No, live workshops are not recorded due to the General Data Protection Regulation. Live streamings with an unlimited number of participants as talks, panels or pitches are recorded and available on-demand the following morning.

These are the links in the exhibitor profile to the sessions in which you are listed as a speaker.

1:1 video meetings can be held through the integrated tool Jitsi. Participants can of course also exchange other video call links via chat and can enter a video call outside of the platform.

With opening of the platform you can contact other particpants via chat and arrange meetings.

All live stream content can be made available on demand. Roundtables are excluded from this. These can also be recorded, but data protection must be observed here. This means that consent must be obtained from each participant.

The ACHEMA Pulse Shop closes on 10 June 2021.

A format limited to 15 min. in which an innovation or user-related products are presented.

Yes, this is possible. Please use the option to add videos to your company profile or appropriate to your product. The streaming function is designed for live presentations, which are usually performed by people in front of the camera.

For the technical implementation of the virtual event we use the provider talque: https://web.talque.com/en/event

No, participants do not need to download any software to use the platform, however the use of the newest browser version of Google Chrome is highly recommended. Alternatively, Mozilla Firefox or Microsoft Edge can be used. Within company specific networks a specific firewall configuration may be advisable which can be found here: talque.gitbook.io/public/troubleshooting/firewall-configuration

The platform can be used in the browser version (Google Chrome and Microsoft Edge Chromium, the latest version if possible). It is also supported on the latest Version of Firefox and Safari. Microsoft Internet Explorer is no longer supported. Recommendation: You can also use the app.

Yes.

No, the event is a closed space.

All lectures that are currently running will be displayed, of course this depends on your ticket category.

The participant can contact any of your employees via chat that you have specified in your company profile. Chats are thus always initiated between persons.

Yes, the chat messages will remain in your ACHEMA Pulse profile even after the event.

No, the chats are linked to the respective profile, therefore the admin would have to log in with the corresponding login data of the employee to be able to see the chat. This is also not permitted for data protection reasons.

On-demand videos are made available to watch via link. They are hosted on Vimeo. In principle, a video could also be downloaded from there and then uploaded again on another platform (e.g. Youtube). We recommend to use the high quality stream and to share it via link, which is automatically provided by Vimeo.

The Open Space offers participants the possibility to exchange thoughts on common issues in a fixed time-slot (preferably during break times). User-driven content is created where you as exhibitor can participate as well.
The technical framework really only includes a stable internet connection and a camera and microphone. It is possible to integrate a Youtube link directly, as well as to share the screen and play content through it.

All agenda items that are streamed live (talks/panels, pitches/cases etc.) will be available again the next morning. Workshops will not be recorded.

For 1:1 video calls and group meetings, Jitsi is used. For workshops, we use Zoom.

The background in this case is the stream frame, which is defined by us (or designed by the ACHEMA Marketing Team). However, you can choose your own virtual background in Zoom.

It is not like a Zoom meeting. The exhibitor does not have to be available all the time. He can call up chat messages at any time when he logs into the platform. Of course, it makes sense to take the time during the two days of the event to actively contact participants via the platform and get to know possible new contacts.

No, because it's real people interacting at ACHEMA Pulse. Therefore, it is necessary to register with at least your E-mail address and your name.

Since ACHEMA Pulse will also be a premiere for us, it is difficult to estimate. We have set ourselves the goal of achieving the highest possible visitor presence at the digital event. The experience of other digital events in the trade fair environment indicates that attendance figures of around 30,000 are already considered a success.

On the exhibitor side, we do not expect any registered companies to withdraw from the event at short notice, while we do not yet have any reliable comparative figures for participants due to the premiere situation.

No, participants do not need to download any software to use the platform, however the use of the newest browser version of Google Chrome is highly recommended. Alternatively, Mozilla Firefox or Microsoft Edge can be used. Within company specific networks a specific firewall configuration may be advisable which can be found here: talque.gitbook.io/public/troubleshooting/firewall-configuration

Yes, all participants of the event are shown in the participant area - visitors, employees of the exhibitors, partners, speakers, journalists etc.

Please note that exhibitor tickets are personalized and therefore not transferable. The registration data can therefore not be passed on.

If the speakers are listed as employees in your company profile they are also visible as employees of your company.

No, basically every participant can register for your session (first-come first-served principle). However, you can specifically invite your interested parties by sending them the URL of the event in advance. Thus, you can indirectly control the list of participants.

Yes, ACHEMA Pulse takes place in CET.

Yes, the time zones are adjusted to your own time zone.

You will receive an E-Mail with a link to enter your company profile in advance of the event. This E-Mail will be sent to the contact person (admin) stated on the application form. The admin can share the link with further co-workers.

The event language is English. You can additionally enter your content, e.g. product descriptions in German. Users who set the event platform language to German will then see their German contributions. Additional languages are not provided.

Yes, it is possible to filter the list of exhibitors based on the exhibition groups known from ACHEMA.

Yes, you as an exhibitor will be admitted to the platform from mid May 2021 to review your company profile in context of the event platform and adjust it if necessary.

Yes, you will receive a lead list of all your generated contacts after the event (file with GDPR compliant leads). Only staff members who are linked to the exhibitor profile can access the lead lists via the exhibitor profiles. Depending on the package booked, you are entitled to the standard or extended lead list:
Standard lead list: Lead list of all your generated contacts after the event (file with DSGVO compliant leads). Employees linked to the company profile can receive a lead list of all personal contacts they had contact with during the event. A lead is only generated if the contact was both sided via chat or video call appointments.
Extended lead list: The participant has the option of clicking on a "get more information" button on the exhibitor profile. The participant's contact details will be made available to the exhibitor's contact person.
= Possibility for the participant to be contacted by the exhibitor after the fair.

The lead list contains the following data: First Name, Last Name, E-mail, Company Name, Job title, Origin, Country.

No, the contacts are not synchronized.

The participant list can only be generated as a lead list if the participant had clicked on "participate". No, it is not recognizable through which touchpoint the lead was generated.

The lead lists will be available for download after the event with a 24-48 hour delay.

The lead lists will be available for download after the event with a maximum delay of 24-48 hours.

ACHEMA Pulse exhibitors can interact with press and media, e.g. via publishing press releases. For more information, check Press Services for Exhibitors.